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Assessing Emotional Intelligence - Theory, Research, and Applications
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Assessing Emotional Intelligence - Theory, Research, and Applications
von: Con Stough, Donald H. Saklofske, James D. A. Parker
Springer-Verlag, 2009
ISBN: 9780387883700
364 Seiten, Download: 2845 KB
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  Contents 6  
  Contributors 8  
  Part 1: Some Theoretical Thoughts on EI 11  
     A Brief Analysis of 20 Years of Emotional Intelligence: An Introduction to Assessing Emotional Intelligence: Theory, Research, and Applications 12  
        Twenty Years of Emotional Intelligence 12  
        Organization of ‘‘Assessing Emotional Intelligence: Theory, Research, and Applications’’ 15  
     Psychometrics and the Measurement of Emotional Intelligence 18  
        Test Score Reliability 18  
           Introduction 18  
        Types of Reliability Estimation 20  
           Parallel Forms Reliability 20  
           Test-Retest Reliability 20  
        Internal Consistency Reliability 21  
           Split-Half Reliability 22  
           Cronbach’s Alpha (alpha) 22  
           MacDonald’s Omega (omega) 24  
           Appreciating the Importance of Reliability 25  
           Standard Error of Measurement 26  
           Reliability and Effect Size 27  
           Recommended Standards for Reliability 29  
           Internal Consistency Reliability Versus Test-Retest Reliability 31  
        Validity 32  
           Introduction 32  
           Face Validity 32  
           Content Validity 33  
           Factorial Validity 34  
           Predictive Validity 35  
           Incremental Predictive Validity 36  
           Concurrent Validity 39  
           Discriminant Validity 41  
           Multitrait-Multimethod (MTMM) Validity 44  
           A Note on the Association Between Reliability and Validity 45  
        Conclusion 45  
        References 46  
  Part 2: Research on Measures of EI 50  
     An Ability Model of Emotional Intelligence: A Rationale, Description, and Application of the Mayer Salovey Caruso Emotional Intelligence Test (MSCEIT) 51  
        Perceiving Emotions 52  
        Using Emotions 53  
        Understanding Emotions 53  
        Managing Emotions 54  
        Development of the MSCEIT 55  
        MSCEIT Scoring 56  
        Factorial Validity 56  
        Reliability 57  
        Discriminant Validity 57  
        Relationship Between the MSCEIT and Other Measures of EI 57  
        Relationship Between the MSCEIT and Measures of Personality and Intelligence 58  
        Application of the MSCEIT 58  
           Organizational Settings 59  
           Educational Settings 60  
           Clinical and Health Settings 60  
           Social Settings 61  
        Future Directions 61  
        MSCEIT: Youth Version 62  
           Scoring 63  
           Description of Sample 65  
           Preliminary Analyses 65  
        Cross Cultural EI 66  
        Continued Validation 67  
        Conclusions 68  
        References 68  
     Assessing Emotional Intelligence Using the Emotional Quotient Inventory (EQ-i) and Related Instruments 74  
        Emotional Quotient Inventory 76  
           Reliability of the EQ-i and EQ-i:Short 77  
           Validity of the EQ-i and EQ-i:Short 78  
        Emotional Quotient Inventory: Youth Version 82  
           Reliability and Validity of the EQ-i:YV 83  
        Emotional Quotient Inventory: Observer Forms 84  
           EQ-i:YV Parent/Teacher Forms 84  
           The EQ-360 85  
        Future Directions 86  
        References 88  
     Psychometric Properties of the Trait Emotional Intelligence Questionnaire (TEIQue) 92  
        A Flood of Faux Intelligences 93  
        Assessing Faux Intelligences Through Self-Report 94  
        Towards a Trait Intelligences Framework 94  
        The Trait Emotional Intelligence Questionnaire (TEIQue) 95  
           Steps in the Construction of the TEIQue 95  
           Sampling Domain 96  
           Relationship to Other Measures 97  
           Sample Description 97  
           Reliabilities 98  
           Factor Structure and Interpretation 99  
        Gender Differences in Trait EI 102  
        Self-Other Ratings of Trait EI 102  
        Other Versions and Translations 104  
        Conclusion 106  
        References 106  
     The Genos Emotional Intelligence Inventory: A Measure Designed Specifically for Workplace Applications 109  
        Our Rationale 110  
        Positioning the Genos Approach to Assessing EI in the Workplace 111  
        The Genos EI Model of Emotional Intelligence 114  
        The Genos EI Inventory (Genos EI) 114  
        Reliability and Validity 116  
        Genos EI: Concise and Short Forms 119  
        Directions for Future Research 121  
        References 122  
     The Assessing Emotions Scale 124  
        Theoretical Rationale 124  
        Description of the Measure and Scoring Instructions 125  
        Sample Means and Standard Deviations 127  
        Translations of the Scale 131  
        Psychometric Properties 131  
           Internal Consistency 131  
           Test-Retest Reliability 132  
           Evidence of Validity 132  
        Practical Considerations 134  
           Use with Different Populations 134  
           Purpose of Assessment 134  
        Further Development 135  
           Extensions of the Assessing Emotions Scale 135  
           Assessing Additional Dimensions of Emotional Intelligence 135  
        Conclusion 136  
        References 137  
  Part 3: Applying EI Research 140  
     The Importance and Training of Emotional Intelligence at Work 141  
        Introduction 141  
        Explaining the Popularity of the EI Concept 142  
        Academic Issues 146  
        Training EI 152  
        The Components of Social Skill 155  
        The Future of Organisational EI 156  
        References 158  
     Performance Based Measures and Practical Validity 160  
        Study 1 - EI as It Relates to Maturity and Character 162  
        Study 2 - EI as It Relates to Academic Achievement 164  
        Study 3 - EI as It Relates to Sales Performance 165  
        Study 4 - EI as It Relates to Call Centre Performance 167  
        Bringing It All Together 169  
        Conclusion 170  
        References 171  
     The Application of Emotional Intelligence in Industrial and Organizational Psychology 174  
        History of Emotional Intelligence in Business 175  
        Definitions of Emotional Intelligence in the Workplace 176  
        The Selling of Emotional Intelligence 177  
        Emotional Intelligence and Industrial/Organizational Psychology 178  
        Emotional Intelligence and Organizational Psychology 179  
           Emotional Intelligence and Stress and Coping 179  
           Emotional Intelligence and Leadership 180  
           Emotional Intelligence and Conflict Management 181  
        Emotional Intelligence and Industrial Psychology 181  
           Emotional Intelligence and Training and Development 181  
           Emotional Intelligence and Recruitment and Selection 183  
        Emotional Intelligence and Work Performance 184  
           Individual Performance 184  
           Group Performance 186  
        Future Research Directions 187  
           Industrial Psychology 187  
           Organizational Psychology 188  
        Conclusion 188  
        References 189  
     Emotional Intelligence and Physical Health 194  
        Pathways 197  
           Stress Adaptation 197  
           Adaptive Coping 200  
           Healthy Lifestyle 205  
           Medical Regimen 210  
        Implications 212  
        References 214  
     Emotional Intelligence and Clinical Disorders 222  
        Introduction 222  
        Dimensions of EI and Their Relationship to Mental Health Variables 222  
           Recognizing and Describing Emotion 223  
           Perceiving Emotions in Others 223  
           Managing and Controlling Emotion 224  
           Overall EI and Psychological Health 224  
        Specific Disorders 225  
           Depression 225  
           Social Anxiety 225  
           Post Traumatic Stress Disorder 226  
           Generalised Anxiety Disorder (GAD) 227  
           Adolescent Sex Offenders 228  
           Eating Disorders 228  
           Substance Abuse 229  
           Compulsive Gambling 230  
           Autism Spectrum Disorders 231  
           Borderline Personality Disorder 232  
        EI as a Coping Mechanism to Maximise Mental Health 233  
        Implications for Clinical Psychology 234  
        Summary 235  
        References 236  
     The Role of Emotional Intelligence in Education 241  
        Introduction 241  
        Emotional Intelligence and Academic Achievement 242  
           Children and Youth 242  
           Post-Secondary Students 245  
           Medical Education Students 248  
        Teaching EI 250  
           Children and Youth 250  
           Post-Secondary Programs 252  
        Future Research 253  
        References 254  
  Part 4: New Directions and Conclusions 258  
     Emotional Intelligence Across Cultures: Theoretical and Methodological Considerations 259  
        Introduction 259  
        Emotions, Emotional Intelligence and Culture 261  
        A Brief Review of the Current State of Cross-Cultural EI Research 263  
        Culture and Emotion Research: Implications for EI 266  
           Emotional Regulation in Cultures 268  
              Individualism/Collectivism 270  
              Display Rules 270  
              Uncertainty Avoidance 271  
              Power Distance 272  
           Emotional Expression 273  
              Individualism/Collectivism 273  
           Emotion Recognition (Judgment) in Self and Others 274  
              Individualism Versus Collectivism 275  
        Cross-Cultural EI Research: Methodological Issues 276  
           Convergence of Two Approaches 276  
           Cultural Bias in EI Measurement Instruments: Construct, Item and Method Bias 277  
           Applying Measurement Invariance in Cross Cultural EI Research 279  
        Conclusion 281  
        References 283  
     Emotional Intelligence in Sport: Theoretical Linkages and Preliminary Empirical Relationships from Basketball 291  
        Emotions in Sport 291  
        Mayer and Salovey’s Ability Model of Emotional Intelligence 293  
        Mixed Model of Emotional Intelligence 294  
        Theoretical Linkages Between EI and Sports Psychology 295  
        Empirical Relationships Between EI and Sports Psychology 300  
           Participants 301  
           Materials 301  
        Results and Discussion 301  
        Emotional Intelligence and Shooting Performance (Offense) 302  
        Emotional Intelligence, Rebounding and Defensive Plays (Defense) 303  
        References 304  
     Understanding the Neurobiology of Emotional Intelligence: A Review 306  
        What is Emotional Intelligence? 306  
        Conceptual Models of EI 307  
        Integrating Neurobiological Research on Emotion onto a Conceptual Model of Emotional Intelligence 308  
           Understanding Emotion 308  
           Using Emotions in Thought 311  
           Managing Emotions 313  
           Developing Emotional Intelligence 315  
        Conclusion 316  
        References 316  
     New Directions and Alternative Approaches to the Measurement of Emotional Intelligence 320  
        Evaluating the Validity Evidence for an Emotional Intelligence Test 321  
        Typical (Self-Report) Measures of Emotional Intelligence 321  
           Correlations with Intelligence 322  
           Correlations with Personality 322  
        Maximum Performance Measures: The MSCEIT 322  
           The Four-Branch Model 323  
           Description of the MSCEIT 323  
           Relationships with Cognitive Assessments 324  
           Relationships with Personality Assessments 324  
           Relationships with External Criteria Indicative of High Emotional Functioning 325  
        New Approaches to the Assessment of Emotional Intelligence 326  
           Information Processing Measures 327  
              Implicit Association Tests 327  
              Emotion Recognition Assessments 327  
              Emotional Intelligence Related to Inspection Time 328  
           Social Intelligence Measures as Emotion Perception Analogs2 329  
           Situational Judgment Tests 329  
              Early Precursors to SJT Measures of EI 330  
              SJT Measures Directly Targeted to Assess Social and Emotional Intelligence 331  
              Future Directions for SJT Measures of EI 333  
           Assessing Emotional Intelligence Through Implicit Beliefs: The Conditional Reasoning Paradigm 334  
           An Emotion-Based Adaptation of the Principal-Agent Paradigm 335  
           Affective Forecasting and Emotional Intelligence 337  
        Conclusion 338  
        AcknowledgmentsThis research was supported in part by U.S. Army Research Institute (ARI) Contract W91WAW-07-C-0025 to the Educational Testing Service (ETS). We thank Patrick Kyllonen, Don Powers, Matthew Ventura, and Dan Eignor for comments on an earlier draft of this manuscript, and Mary Lucas, Jennifer Minsky, and Cris Valkyria for supporting the preparation of this chapter. All statements expressed in this article are the authors’ and do not necessarily reflect the official opinions or policies of the U 320  
        References 339  
  Index 344  

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