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Contents |
6 |
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List of Figures |
10 |
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List of Tables |
12 |
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List of Contributors |
14 |
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Part I: Introduction |
19 |
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Chapter 1: The Role of International Marketing in Higher Education |
20 |
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Introduction |
20 |
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Organization of the Book |
22 |
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References |
25 |
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Part II: Emerging Themes and Strategic Perspectives |
27 |
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Chapter 2: The Relevance of Marketing Activities for Higher Education Institutions |
28 |
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Introduction |
28 |
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Overview of Higher Education Marketing Literature in Canada, France, and Sweden |
30 |
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Conceptual Framework: The Impact of Marketing in Higher Education |
33 |
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How Marketing Activities Affect Student Choice |
33 |
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Other Factors Affecting Student Choice |
36 |
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Methodology |
39 |
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Operationalization of Variables |
41 |
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Statistical Method |
45 |
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Empirical Findings |
46 |
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The Effect of Marketing Activities on Student Choice Across Developed Economies: Testing the Conceptual Model |
46 |
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Country-Specific Findings: Canada, France, and Sweden |
50 |
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Discussion and Conclusion |
50 |
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Limitations and Future Research Lines |
53 |
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References |
54 |
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Chapter 3: Entry Modes as a Component of International Marketing Strategy: A Mixed-Method Analysis of Higher Education Services |
61 |
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Introduction |
61 |
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Literature Review |
64 |
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Model Development and Hypotheses |
66 |
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Hypotheses Related to Firm-Specific (i.e. Ownership) Factors |
69 |
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International Experience |
69 |
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Entrepreneurial Orientation |
70 |
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Financial Capital |
71 |
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Reputation |
72 |
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Hypotheses Related to Location-Specific Factors |
72 |
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Market Potential |
72 |
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Location Familiarity |
73 |
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Hypotheses Related to Transaction-Specific Factors |
74 |
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Tacit Know-How |
74 |
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Empirical Analysis |
75 |
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Dependent Variable |
75 |
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Independent Variables |
76 |
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Control Variables |
76 |
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Institutional Distance |
76 |
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Analysis |
79 |
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Findings and Discussion |
80 |
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Conclusion |
87 |
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Appendix 3.1: Factor Analysis with Varimax Rotation |
88 |
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Appendix 3.2: Correlation Matrix for Complete Data Set |
90 |
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References |
91 |
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Chapter 4: Research or Applied Universities? An Exploratory Qualitative Study of Prospective Student’s Selection of Universities with Different Brand Identities |
97 |
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Introduction |
97 |
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Literature Review |
98 |
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Regulatory Focus and University Evaluations |
100 |
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Regulatory Focus and Word of Mouth Interaction |
101 |
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Methodology |
103 |
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Findings |
105 |
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Discussion and Conclusion |
108 |
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References |
109 |
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Chapter 5: University Website Design in International Student Recruitment: Some Reflections |
113 |
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Introduction |
113 |
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Information Search by Students |
114 |
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Strategic Marketing and Segmentation |
116 |
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The Conceptual Framework |
117 |
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Creative Strategies for University Websites and an Increasingly Global Community |
120 |
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Individualistic Approach |
120 |
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Information |
122 |
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Images |
123 |
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Integration |
124 |
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Challenges |
126 |
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Conclusion |
127 |
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References |
128 |
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Part III: Regional Case Studies |
132 |
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Chapter 6: Brand Soul in Higher Education: A Case Study of a U.S. University’s GO program |
133 |
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Introduction |
133 |
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Branding in Higher Education |
134 |
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The Go Program and Brand Soul at Susquehanna University |
139 |
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GO Long London |
144 |
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Conclusion |
146 |
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References |
147 |
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Chapter 7: Developing Economy Universities Competing in a Global Market: Evidence from Thailand |
151 |
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Internationalization of Higher Education |
151 |
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International Marketing, Competitive Advantages, and Positioning |
153 |
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International Marketing |
153 |
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Competitive Advantages |
153 |
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Brand Positioning |
154 |
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Market Segmentation |
154 |
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Marketing, Competitive Advantage, Positioning, and Segmentation in Developing Economies |
155 |
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Marketing, Competitive Advantage, Positioning, and Segmentation in Higher Education |
155 |
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Marketing in HE |
155 |
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Competitive Advantages Within the HE Sector |
156 |
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Positioning in HE |
156 |
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Branding in Universities |
157 |
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Market Segmentation in HE |
158 |
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National Brand Image |
159 |
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Language |
160 |
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International Higher Education in Asia and Thailand |
161 |
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Case Study of NUIC |
163 |
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Naresuan University |
163 |
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Naresuan University International College |
164 |
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Survey Results |
164 |
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Cost |
165 |
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Culture and Religion |
166 |
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International Experience |
167 |
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Satisfaction |
167 |
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Discussion |
168 |
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Recommendations for Thai Universities |
170 |
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International Marketing |
170 |
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Competitive Advantages |
171 |
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Positioning and Segmentation |
172 |
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Branding |
173 |
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Language |
174 |
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Conclusion |
174 |
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References |
174 |
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Chapter 8: Student Expectations and Experiences in Higher Education: A Comparison of State and Private Universities in Germany |
182 |
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Introduction |
182 |
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Problem and Objectives |
183 |
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The Higher Education Sector in Germany |
185 |
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Methodology |
189 |
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Results |
190 |
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Cross-Sectional Analysis |
191 |
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Longitudinal Analysis |
194 |
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Discussion |
194 |
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Contributions, Limitations, and Implications for Future Studies |
197 |
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References |
199 |
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Chapter 9: Going Global: Factors Influencing Norwegian Students’ Intention to Study Abroad |
202 |
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Introduction |
202 |
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Theoretical Background |
204 |
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Understanding Attitude and Behavioral Intention |
204 |
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Attitude Toward Object Model |
204 |
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Theory of Reasoned Action |
205 |
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Theory of Planned Behavior |
206 |
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Research Model and Hypotheses |
207 |
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Determinants of Attitude and Intention to Study Abroad |
207 |
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Information Sources and Awareness |
207 |
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Perceived Level of Internationalization of Home Institution |
209 |
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Safety-Convenience Image of Destination |
211 |
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Social-Cultural Image of Destination |
212 |
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Host Institution Image |
213 |
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Support Mechanisms |
214 |
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Group Conformity, Affirmation, and Belonging |
215 |
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Attitude’s Influence on Intention |
216 |
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Design and Methodology |
217 |
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Measures of the Constructs |
217 |
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Data Collection |
218 |
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Partial Least Square Analyses |
221 |
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Measurement Model |
223 |
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Structural Model |
226 |
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Discussions |
227 |
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Conclusion |
233 |
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References |
234 |
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Chapter 10: Driving Forces of International Students When Choosing a Non-traditional Destination: Hungary |
241 |
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Introduction |
241 |
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A Concise View of the Theoretical Structure of International Higher Education Marketing |
242 |
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The Characteristics of Hungarian Higher Education |
246 |
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Hungarian Mobility Trends in a Global and Central-European Context |
247 |
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International Student Recruitment Benefits and Challenges in a Non-traditional Destination |
251 |
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Research |
253 |
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Research Among the Student Recruitment Agencies |
253 |
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Research Among Degree-Seeking International Students in Hungary |
255 |
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Research Among the Exchange and Degree-Seeking International Students |
258 |
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Findings |
260 |
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Conclusion |
262 |
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References |
262 |
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Index |
267 |
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