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Contents |
6 |
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About the Author |
8 |
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List of Figures |
9 |
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List of Tables |
10 |
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Chapter 1 Introduction |
11 |
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Abstract |
11 |
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References |
16 |
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Part I Research Background and Definitions |
17 |
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Chapter 2 Definition and Description (Traits and Skills) of Narcissistic Leaders |
18 |
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Abstract |
18 |
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Background on Personality Disorders |
18 |
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Definition of Narcissistic Personality Disorder (NPD) |
21 |
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Healthy vs. Unhealthy Narcissism |
23 |
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Overt or Covert NPD |
24 |
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Gender and Race Breakdown |
26 |
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Personality Disorders in the Workplace |
27 |
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References |
30 |
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Chapter 3 Assessment of Narcissistic Personality Disorder (NPD) |
34 |
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Abstract |
34 |
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Clinical Measures of Narcissistic Personality Disorder |
34 |
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NPD in the Diagnostic and Statistical Manual of Mental Disorders (DSM) |
35 |
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Narcissistic Personality Inventory (NPI-40 and NPI-16) |
38 |
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Bold Scale of the Hogan Development Survey (HDS-Bold) |
39 |
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The Minnesota Multiphasic Personality Inventory (MMPI) |
40 |
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Assessment Limitations |
41 |
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Legal Concerns |
42 |
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The Art of Faking Tests |
44 |
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References |
45 |
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Chapter 4 Narcissism in Leadership and Management: A Research Summary |
49 |
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Abstract |
49 |
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Leadership Emergence |
51 |
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First Impressions |
51 |
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Progressive Reveal of NPD’s Interpersonal Relationship Deficiencies |
53 |
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NPD’s Inflated Sense of Leadership Ability |
54 |
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Source of Leadership Report |
54 |
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Across Professions and Fields: The Media, Entertainment, Business, Sports, and Politics |
55 |
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Organizational Effects of Personality-disordered Employees |
55 |
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The Upsides |
57 |
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Charisma |
57 |
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Vision |
58 |
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Workaholics and High Achievers |
60 |
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The Downsides |
60 |
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Personal Flaws |
61 |
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Control and Power |
61 |
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Difficult to Get AlongInfliction of Pain on Subordinates |
62 |
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Pet Projects that are Costly to Organizations |
63 |
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Myopic Views and Behaviors |
64 |
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NPD Triangulation |
65 |
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Human and Financial Cost of NPD Leaders |
66 |
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Theoretical and Practical Implications |
67 |
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Theoretical Implications |
67 |
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Practical Implications |
67 |
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References |
68 |
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Part II Understanding NPD Corporate Leaders |
77 |
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Chapter 5 How NPD Leaders Perceive Themselves and Others |
78 |
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Abstract |
78 |
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How NPD Leaders Perceive Themselves |
78 |
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Childhood Patterns of a Narcissist |
79 |
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Defense Mechanisms and Abusive Techniques |
81 |
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Silent Treatment |
82 |
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Conflict Avoidance |
82 |
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Smudging the Truth |
83 |
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One Coping Mechanism: Work |
83 |
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Threats |
83 |
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The Martyr |
84 |
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Blaming Others for their Mistakes |
84 |
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Alliances and Smear Campaigns |
85 |
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The Narcissist Talks |
87 |
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How NPD Leaders Perceive Others |
89 |
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From Charm to Rage |
90 |
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References |
91 |
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Part III Practice: Practical Solutions for Those Who Work with NPD Corporate Leaders |
92 |
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Chapter 6 Considerations for HR, Consultants, and Organizational Psychologists |
93 |
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Abstract |
93 |
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Detecting abusive Signs in Leaders and Signs of Distress in Subordinates |
94 |
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Everyday |
94 |
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At Work |
94 |
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Strategies to Cope with Narcissistic Corporate Leader Behaviors |
97 |
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Tools for People |
97 |
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Ignoring |
98 |
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Confronting |
98 |
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Befriending the NPD leader |
100 |
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Contacting Management andor the Human Resources Department |
102 |
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Transferring to Another Department or Resigning |
103 |
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Impact of PTSD |
107 |
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Tools for Organizations |
109 |
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Recruitment of NPD Corporate Leaders and Corrective Action |
112 |
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Healthcare Coverage, the Americans with Disabilities Act, and Legal Considerations |
113 |
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Workplace Bullying and Harassment |
115 |
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When Harassing Conduct Violates the Law |
117 |
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What Should an Employee Do if He Witnesses or Is Subjected to Harassment? |
118 |
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What Should HR Do When a Complaint Is Filed? |
118 |
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The Narcissistic Plaintiffs: Human Resources Professionals… Beware! |
119 |
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References |
120 |
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Part IV Case Studies and Proposed Solutions |
124 |
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Chapter 7 Case Studies and Practical Advice |
125 |
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Abstract |
125 |
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Case studies and suggested approaches for professional relationships |
125 |
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Dolores Jackson, Vice-President of Communications |
126 |
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Personal Background |
126 |
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Professional Life |
126 |
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Notable Quotes |
132 |
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Donald Trump, Businessman |
132 |
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Personal Background |
132 |
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Professional Life |
133 |
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Notable Quotes |
135 |
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Sarah Palin, Governor |
136 |
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Personal Background |
136 |
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Professional Life |
137 |
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Notable Quotes |
139 |
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Steve Jobs, CEO |
139 |
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Personal Background |
139 |
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Professional Life |
139 |
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Notable Quotes |
140 |
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William Strickland, Professor of History |
141 |
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Personal Background |
141 |
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Professional Life |
142 |
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Notable Quotes |
144 |
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Overview of the cases |
144 |
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Early developmental experiences of idealization, independence, high expectations, and powerlessness |
145 |
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Grandiosity |
145 |
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Empathy |
146 |
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Winner Vs. Loser Dynamic or Friend Vs. Enemy |
147 |
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Suggested approaches for professional relationships |
148 |
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References |
153 |
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Chapter 8 Book Summary and Directions for Future Research |
155 |
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Abstract |
155 |
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Extreme Narcissists in the Workplace: Impact on People and Businesses |
156 |
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Teamwork |
157 |
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Signs of NPD |
158 |
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Setting Boundaries |
160 |
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Impact on Co-workers of NPDs |
161 |
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Self-preservation Tactics Include |
161 |
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Social Impact |
162 |
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Treatment for Narcissistic Personality Disorder |
164 |
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Psychotherapy |
164 |
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Directions for Future Research |
165 |
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Suggested Readings and Audio-Visual Resources |
167 |
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Faust: The First Part of the Tragedy (1808) |
167 |
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Synopsis |
167 |
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Big Eyes (2014) |
167 |
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Synopsis |
167 |
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Catch Me if You Can (2002) |
168 |
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Synopsis |
168 |
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Citizen Kane (1941) |
168 |
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Synopsis |
168 |
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Gaslight (1944) |
168 |
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Synopsis |
168 |
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Gone Girl (2014) |
168 |
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Synopsis |
168 |
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Harry Potter and the Chamber of Secrets (2002) |
169 |
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Synopsis |
169 |
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House of Cards (US Television Series)(2013) |
169 |
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Synopsis |
169 |
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Jobs (2013) |
169 |
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Synopsis |
169 |
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Shame (2011) |
170 |
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Synopsis |
170 |
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The Devil Wears Prada (2006) |
170 |
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Synopsis |
170 |
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Wall Street (1987) |
170 |
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Synopsis |
170 |
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Working Girl (1998) |
170 |
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Synopsis |
170 |
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References |
171 |
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Appendix |
173 |
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Bullying and Harassment in the Workplace: Developments in Theory, Research, and Practice (2011) |
173 |
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Preventing Workplace Bullying: An Evidence-Based Guide for Managers and Employees (2011) |
174 |
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Workplace Bullying: Symptoms and Solutions (2012) |
174 |
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The Violence-Prone Workplace: A New Approach to Dealing with Hostile, Threatening, and Uncivil Behavior (2001) |
175 |
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Mobbing: Emotional Abuse in the American Workplace (1999) |
175 |
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Mobbing: Causes, Consequences, and Solutions (2012) |
176 |
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Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying (2014) |
176 |
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The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job (2009) |
176 |
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The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes From Killing Your Organization (2011) |
177 |
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Workplace Bullying: What We Know, Who is to Blame, and What Can We Do? (2001) |
177 |
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Snakes in Suits: When Psychopaths Go to Work (2007) |
178 |
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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t (2007) |
178 |
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Index |
179 |
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